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Fresh Blog[ue]

Using “Big Data” in relevant ways that make the customer experience better has become a common theme recently. At the Emory Marketing Analytics Center’s annual conference, leading brands like Delta, Home Depot and Coca-Cola all shared tactical ways data is used to enrich the customer experience.

Relevant Reads

Companies focus a lot of their attention on acquiring new customers and sometimes fail to focus on their current ones.
Amazon Coins are here. Will they go the way of Facebook Credits or rival Bitcoin as the next big thing?
CMOs with active social media outlets had better response and more effective marketing campaigns. Are you socially active?

RetailWire

Interesting discussion and reactions and I agree with Gene and Notcom—it seems everyone is focused narrowly on the example of charging more. Another way to illustrate this...

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Relevant Photos

Fore!

Jon, Phil and Jodi stand in front of the rDialogue sponsored hole at this year's Citi / March of Dimes Golf Outing.

King Cake

Whoever finds the baby in the King Cake wears the mask during our staff meeting. Don wins?