Brand loyalty comes from relevant dialogue: paying attention to customers and acting accordingly. Brands should be loyal to customers, just as customers are loyal to brands. Successful brands know this and focus on delivering a loyalty-infused customer experience.
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Discounting and points back isn't enough to create loyal customers. Wayfair's new membership program #MyWay offers… https://t.co/hL165oA6Q9 -
RT @Phil_Rubin: Great to see a leader leverage data across an enterprise while also focusing on emotional connections w/customers.… https://t.co/Mj2WkcEMtC
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Retailers who put the customer at the top of their business strategy continue to see success. We are proud to be a… https://t.co/4oMjMJHPtL
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