Brand loyalty comes from relevant dialogue: paying attention to customers and acting accordingly. Brands should be loyal to customers, just as customers are loyal to brands. Successful brands know this and focus on delivering a loyalty-infused customer experience.
Amazon disrupted the typical order fulfillment model over a decade ago, making fast, free shipping table stakes in… https://t.co/XeKjorX3ML
With the threat of Amazon looming, CVS Health is launching a drug delivery program nationwide. The program will off… https://t.co/KY52CWtXPw
Marriott wants to help ease the friction experienced by travelers. To do that, they're partnering with Amazon and A… https://t.co/DYuiHW7BtE