Successful Brands Need
Engaged, Loyal & Profitable
Customers to Thrive
rDialogue has a proven approach to developing customer loyalty and stronger brand relationships. Loyalty marketing should be as distinct as your brand to drive sustainable growth in sales and profits. Learn More >
Loyalty Marketing - Unique
Loyalty Marketing - Profitable
Loyalty Marketing - Innovative
Loyalty Marketing - Habit
Loyalty Marketing - Dedication
Loyalty Marketing - Data Driven
Loyalty Marketing - Consistent
Loyalty Marketing - Communication
Loyalty Marketing - Brand Driven

Fresh Blog[ue]

Over the last 18 months, we've seen increasing demand at rDialogue from leading and challenger brands looking for customer loyalty and relationship marketing solutions unlike anything we've seen in twenty years. This comes from a growing realization that marketing, in its traditional form alone, doesn't work. Here’s our take on what’s happening, why and what to do about it.

Relevant Reads

CMOs, please know your customers. According to The Economist Intelligence Unit, this is not happening as it should.
Refreshing but not surprising given how customer-focused Drexler is; it's what makes him and J. Crew successful - customer centricity...
Another attempt to offer relevant Mobile Coupons to shoppers.


Netflix is super smart to raise prices for new customers only. At a minimum, as the article notes, it's highly unusual for companies to adopt a more favorable pricing structure...

Twitter Updates

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No surprise - #data, privacy and trust continue to top the list of #consumers' concerns
6 hours ago
Lundgren is right about shopping centers and doing smart things to make Macy's more relevant for customers, employees
30 hours ago

Relevant Photos

From our balcony

The team enjoying a few glasses of wine on our balcony with Buckhead in the background.

Who hearts loyalty?

From Gino's East Pizza in Chicago on the last night of CRMC