Brand loyalty comes from relevant dialogue: paying attention to customers and acting accordingly. Brands should be loyal to customers, just as customers are loyal to brands. Successful brands know this and focus on delivering a loyalty-infused customer experience.
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Check out @Phil_Rubin's latest thoughts around @Uber and their new loyalty program #UberRewards https://t.co/Mx9JTH8WXG -
RT @Phil_Rubin: Did anyone who is an @Uber customer hear directly from them about its new unimaginative #loyalty program or did you… https://t.co/0y9Lx5uFjZ
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Flexibility in how you can redeem is another way to provide financial value in a #loyalty program in addition to mo… https://t.co/hihVgB7o8S
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