Brand loyalty comes from relevant dialogue: paying attention to customers and acting accordingly. Brands should be loyal to customers, just as customers are loyal to brands. Successful brands know this and focus on delivering a loyalty-infused customer experience.
-
In an effort to deliver a more relevant and personalized online experience, #Wayfair is coming to the physical spac… https://t.co/KZLDAtH8V1 -
Time is the new loyalty currency and the convenience of smaller store formats like Giant’s have a great role to pla… https://t.co/skzjkqC8ZB
-
RT @Phil_Rubin: Relevance in retail - through #personalization and a better #CX - is key in the age of #Amazonification. https://t.co/72YqhIiaGq
Blog
Don't just take our word for it, see what our clients are saying.
Using data, experience and creativity, we work closely with our clients, providing thoughtful analysis, strategic thinking, and clear paths for action.
