Brenda Thielbar – Senior Client Implementation Partner
Prior to joining rDialogue, Brenda worked with IAHI, the Owners’ Association of InterContinental Hotels Group. As Director of Communications, she was responsible for all marketing touch points to the 2,700+ membership base including public and members-only web sites, quarterly magazine and e-newsletter development as well as providing marketing support for continuing membership acquisition and renewal initiatives.
Brenda also served as Marketing and Operations Manager for Holiday Clubs International (HCI), a time share program offered by Holiday Inn Hotels & Resorts. There, she directed marketing strategies and call center operations which serviced the 60,000 membership base that supported overall company objectives to increase customer satisfaction levels, loyalty initiatives and hotel participation.