Brenda Thielbar – Senior Client Implementation Partner

Brenda’s experience combines 20 years in marketing communications with 6 years of account management, working on various types of customer marketing initiatives including online, email, print, and publication development. Her role at rDialogue is to create effective customer marketing communications for our clients, which utilizes her exceptional project management skills.

Prior to joining rDialogue, Brenda worked with IAHI, the Owners’ Association of InterContinental Hotels Group. As Director of Communications, she was responsible for all marketing touch points to the 2,700+ membership base including public and members-only web sites, quarterly magazine and e-newsletter development as well as providing marketing support for continuing membership acquisition and renewal initiatives.

Brenda also served as Marketing and Operations Manager for Holiday Clubs International (HCI), a time share program offered by Holiday Inn Hotels & Resorts. There, she directed marketing strategies and call center operations which serviced the 60,000 membership base that supported overall company objectives to increase customer satisfaction levels, loyalty initiatives and hotel participation.

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