Testimonials
Testimonials
"The reason Golfsmith chose to work with rDialogue is simple: they get it. We interviewed many loyalty companies and none brought the level of experience, knowledge, solutions and passion that rDialogue brings to the table. The rDialogue team rolled up their sleeves to understand our business, partnering with us to talk to our stakeholders and customers, and is now working on developing a unique loyalty solution that delivers on our core purpose. If you are looking for cookie cutter solutions, go somewhere else. If you want a partner that challenges you with a results-oriented honesty and develops customer-centric solutions that have real impact on your business, then call rDialogue."
Chris Miller
Golfsmith
"We had been stuck, internally, unable to fully innovate and change to evolve our loyalty program at Sprint. rDialogue came in, really understood our business and was successful in helping us think outside the box to really brainstorm all the possibilities. They are truly experts in loyalty with specialized skills in really understanding our business and the customer. On top of his loyalty expertise, Phil is genuine, honest and ethical. I would strongly recommend the firm and would hire them again."
Melinda E. Parks
Sprint
"rDialogue's team is just what we need to take the marketing and positioning of our Kimpton InTouch program to the next level. More importantly, they are really great people. Just knowing they're there to assist goes a long way."
Steve Pinetti
Kimpton Hotels and Restaurants
"Relevant Dialogue begins with listening. rDialogue listens. They listen and they show us what’s possible.
They can listen and show us what's possible and they can think big. Or they can work with you where you are to make things happen. rDialogue helps deliver results, not just promise them."
Vangie Williams
Merial
"The team at rDialogue helped us launch an effective customer relationship marketing program that has really impacted our business. From the first plan they developed to the database build-out and ongoing execution, they consistently demonstrate that they are knowledgeable about the latest techniques in this arena, hard working and flexible. We have worked with a lot of partners and they are one of the best."
Linda Rader
Merial
"Working with rDialogue is different from working with agencies because they act like a true partner and have Merial's best interests in mind at all times. I feel like I'm working with friends who aren't afraid to share their point of view and will push back when you feel that we are headed in the wrong direction."
Jeannine Courser
Merial
"Caribou Coffee is so pleased to have rDialogue as our business partner for our customer engagement (relationship marketing) developments. I consider them a part of my marketing team and rely on them to bring both strategic thought and tactical execution to Caribou. rDialogue brings a wealth of experience with relationship marketing across a diverse set of industries – travel, hospitality, retail, etc. For Caribou, that blend of experience in a service-based business combined with a strong retailer focus allows them to bring the best of traditional loyalty programs and a practical, get-results-now focus that is needed for a low-ticket, retail oriented business like Caribou.
We are a medium-sized, but growing, company and do not have a huge budget to develop our customer engagement programs. That's what's great about rDialogue. They are experienced experts in all aspects of relationship marketing program development, but are pragmatic in making it relevant and profitable for a growing company like Caribou. They quickly learned all aspects of our business, listened well, and fully engaged with our executive management team. They are very easy and enjoyable to work with, and have an end results focus that ensures we'll get a return on our investments in Relationship Marketing.
Caribou Coffee's mission is to develop an experience that makes the day better. That's exactly what I have gotten with rDialogue - a relationship marketing partnership experience that is making the business better for Caribou and, most importantly, for our best customers. I highly recommend them!"
Kathy Hollenhorst
Caribou Coffee Company, Inc.
"We’ve been a client of rDialogue’s since they started. Initially, we were looking for expertise specific to partnership marketing and we found what we were looking for and more. Since rDialogue launched our partner benefits program for our business customers (Sprint PremierPartners), we’ve looked to them to collaborate on everything from internal and external program communications including print, email and web, and overall strategy and analysis help for this program. We’re about to begin another phase of partner development and the folks at rDialogue never run out of great ideas and the best ways to execute them."
Sam Schwalb
Sprint / Nextel
"rDialogue partnered with our team at The Leading Hotels of the World to conceive and deliver a loyalty program as unique and exceptional as our brand. We faced a short time frame, a limited budget, and a highly competitive marketplace. Phil and his team at rDialogue nimbly, expertly and positively tackled this challenge, and we launched the Leaders Club globally to resounding praise, internally and externally. We've turned to rDialogue again and again to optimize opportunities to differentiate our program benefits, partner successfully with other companies, and drive membership acquisition and profits for our program. As evident by the nods and waves when they walk through the halls of The Leading Hotels of the World, rDialogue is an integral part of our loyalty team."
Allison Cripps
The Leading Hotels of the World
