Phil Rubin

Chief Executive Officer

A die-hard Saints fan, Phil knows a thing or two about loyalty. Over the course of his over 20-year career, he’s blended experience and innovation to evolve the way businesses identify, retain and expand their best customers. An impeccable leader with passion to spare, Phil founded the loyalty practice at Loyaltyworks, and led the spin-off and formation of rDialogue. Before all that, he was Group VP and General Manager at The Lacek Group—a loyalty marketing firm that is now a part of OgilvyOne.

Through the years, some of the world’s smartest companies including Delta Air Lines, Citi, Cox Communications, Macy’s, and GTE Wireless have sought Phil’s expertise and it’s no surprise why. He’s fiercely loyal to his craft, his clients, and his teams (both rDialogue & the Saints) and he’s managed to build a team of high-caliber marketers who share his integrity and dedication.


Matt Garrett

Executive Vice President, Strategy & Implementation

It’s not often that you find someone who possesses a razor-sharp analytical mind and forward-thinking creative vision. This is Matt. For over 20 years, Matt has been delivering world-class branding insight, tech savviness, and keen analytical perspective to brands such as IBM, Equifax, AT&T, American Express, Abercrombie & Kent, Exclusive Resorts and more. In 2006, Brandweek named him one of the Top 10 Marketers of the Next Generation. It surprised Matt, but not the rest of us. He’s a natural-born leader whose intelligence and magnetism pull together happy, productive teams and generate impressive results.

As far as we can tell, Matt’s capable of pretty much anything except developing an attitude. Thanks to his three loving daughters, he’s reminded nightly that he’s a dork. His ego is popped before it has a fighting chance to inflate.