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| "Caribou Coffee is so
pleased to have rDialogue as our business partner
for our customer engagement (relationship marketing)
developments. I consider them a part of my
marketing team and rely on them to bring both
strategic thought and tactical execution to
Caribou.
rDialogue brings a wealth
of experience with relationship marketing
across a diverse set of industries - travel,
hospitality, retail, etc. For Caribou, that
blend of experience in a service-based business
combined with a strong retailer focus allows
that them to bring the best of traditional
loyalty programs and a practical, get-results-now
focus that is needed for a low-ticket, retail
oriented business like Caribou.
We are a medium-sized, but
growing, company and do not have a huge budget
to develop our customer engagement programs.
That's what's great about rDialogue. They
are experienced experts in all aspects of
relationship marketing program development,
but are pragmatic in making it relevant and
profitable for a growing company like Caribou.
They quickly learned all aspects of our business
- listened well - and fully engaged with
our executive management team. They are very
easy and enjoyable to work with, and have
an end results focus that ensures we'll get
a return on our investments in Relationship
Marketing.
Caribou Coffee's mission is to develop an experience
that makes the day better. That's exactly what
I have gotten with rDialogue - a relationship
marketing partnership experience that is making
the business better for Caribou and, most importantly,
for our best customers. I highly recommend
them!" |
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"rDialogue's
team are just what we need to take the marketing
and positioning of our Kimpton InTouch program
to the next level. More importantly, they
are really great people. Just knowing they're
there to assist goes a long way." |
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"We’ve been a client of rDialogue’s
since they started. Initially, we were
looking for expertise specific to partnership
marketing and we found what we were looking
for and more. Since rDialogue launched
our partner benefits program for our business
customers (Sprint PremierPartners), we’ve
looked to them to collaborate on everything
from internal and external program communications
including print, email and web, and overall
strategy and analysis help for this program.
We’re about to begin another phase
of partner development and the folks at rDialogue
never run out of great ideas and the best
ways to execute them."
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| "The
team at rDialogue has helped us launch
an effective customer relationship marketing
program that has really impacted our business.
From the first plan they developed to the
database build-out and ongoing execution,
they consistently demonstrate that they
are knowledgeable about the latest techniques
in this arena, hard working and flexible.
We have worked with a lot of partners and
they are one of the best." |
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| "Working
with rDialogue is different from working with
agencies because they act like a true partner
and have Merial's best interests in mind at all
times. I feel like I'm working with friends who
aren't afraid to share their point of view and
will push back when you feel that we are headed
in the wrong direction." |
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| "rDialogue
partnered with our team at The Leading Hotels
of the World to conceive and deliver a loyalty
program as unique and exceptional as our brand.
We faced a short time frame, a limited budget,
and a highly competitive marketplace. Phil and
his team at rDialogue nimbly, expertly and positively
tackled this challenge, and we launched the Leaders
Club globally to resounding praise, internally
and externally. We've turned to rDialogue again
and again to optimize opportunities to differentiate
our program benefits, partner successfully with
other companies, and drive membership acquisition
and profits for our program. As evident by the
nods and waves when they walk through the halls
of Leading Hotels of the World, rDialogue is
an
integral part of our loyalty team." |
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